Eaton Off Campus Drive 2022 for Associate Customer Support Representative

Eaton Off Campus Drive 2022 for Associate Customer Support Representative: Eaton Corporation plc is an American-Irish multinational power management company with 2021 sales of $19.63 billion, founded in the United States with global headquarters in Dublin, Ireland, and a secondary administrative center in Beachwood, Ohio. The company has announced vacancies for the post of Associate Customer Support Representative. So, the interested candidates can check their eligibility below-

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Eligibility Criteria

1. The candidates should be graduated with any degree in any field.
2. Passouts from 2019, 2020, 2021, & 2022 can apply.

Skills

1. Data entry skills, including proofreading.
2. Team-oriented problem-solving skills and corrective action methodology.
3. Negotiation and conflict management skills; professional presence.
4. Out-of-the-box thinking.
5. MS Word, Excel, order management (including MFG/PRO & Pharos) software programs.
6. Phone skills and customer communication skills.
7. Organization and time management skills.
8. Mathematical skills.
9. Reasoning Ability.
10. Problem Solving Skills.

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Roles & Responsibilities

1. Receives, reviews and completes selected Purchase Orders (PO) and Purchase Order modifications in the various Hydraulics ERP systems by following the processes defined and tools provided
2. Will be responsible for processing POs for OEMs and Distributors.
3. Expedites orders to prevent customer line downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner
4. Provides product information or leverages internal resources to fulfill requests
5. Update SO’s to reflect the date of the corresponding POs for indent sales orders
6. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites
7. Maintains accurate and organized order files, and order acknowledgments.
8. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests
9. Should have good command over systems with a good typing speed
10. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving.
11. Fosters an environment that promotes Eaton’s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships.
12. Should work closely with SME on taking Adhoc projects for the process.
13. This team is responsible for booking all the POs by the last date of the month and therefore month end/weekend working if required as per business requirement.

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Salary

Eaton Associate Customer Support Representative salary for less than 1 year of experience is INR 2.5 – 3.5 LPA, as per the average salary mentioned on Glassdoor and ambition box websites.

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How to Apply for Eaton Off Campus Drive 2022 for Associate Customer Support Representative

All the candidates are requested to thoroughly review all the eligibility criteria and check the bond agreement (if any) before applying. The candidates who want to apply for the drive can click the below ” Apply Button”.