Hexaware Off Campus Drive 2022 for freshers

Hexaware Off Campus Drive 2022 for freshers: Hexaware Technologies is one of India’s leading BPS/BPO and IT companies with its head office in Mumbai and other units in Nagpur, Chennai, and Coimbatore. Being a multinational company it has its offices across America, Russia, and Europe as well. The company has announced job vacancies for the post of Trainee – Infra Management Support. So, the interested candidates can check their eligibility below-

Also Check: Verint Off Campus Drive 2022

Eligibility Criteria

1. The candidates should be graduated with a BSC/BCA in the field of CS/IT/Electronics.
2. Fresh graduates of 2022 can apply.
3. 60% or 6 CGPA and above throughout in 10th, 12th, and Graduation.
4. No Live backlogs at the time of registration.
5. Candidates having more than 1 year of education gap and applying in the last 6 months with Hexaware are not eligible for this drive.

Follow us on Instagram -: @Offcampusdrives_in

Skills

1. Excellent verbal and written communication in English is a must.
2. Should have basic knowledge of ITIL process and international Client handling over the phone and email.
3. Candidates should be open to working in a 24*7 shifts environment.

Job Updates: Join our Whatsapp Group for all the latest Job updates

Roles & Responsibilities

1. Meet established service level metrics for call response, technical support, and customer service.
2. Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications.
3. Log Incidents/call tickets into the Ticketing tool, and monitor incoming customer ticket queues for assignment, follow-up, and resolution.
4. Follow and complete IT Service desk opening and closing checklists.
5. Research and update knowledge base for solutions that can be used to provide first call or contact resolution.
6. Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet Explorer, and basic network troubleshooting.
7. Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer, etc.(It’s optional) to troubleshoot and resolve end-users laptops, and desktops.
8. Provide follow-up service to End-users to ensure that the service provided by the Help Desk has addressed their needs in a timely and efficient manner.

Salary

Hexaware’s Infra Management Support Trainee is INR 3 LPA.

Job Updates: Join our Telegram Channel for the Latest Job updates

Service Agreement/Bond

The service agreement is of 2 years and if not completed then, the candidates will have to pay Rs. 2 Lakh

How to Apply for Hexaware Off Campus Drive 2022 for freshers

All the candidates are requested to go through all the eligibility criteria thoroughly kindly and to check the bond agreement (if any) before applying. The candidates who want to apply for the drive can click the below ” Apply Button”.