HPE Off Campus Drive 2022 for Technical Solution Consultant

HPE Off Campus Drive 2022 for Technical Solution Consultant: HPE is the global edge-to-cloud company built to transform your business by helping you connect, protect, analyze, and act on all your data and applications. The company has announced job vacancies for the post of Technical Solution Consultant. So, the interested candidates can check their eligibility below-

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Eligibility Criteria

1. The candidates should be graduated from High School:post-primary level education prior to University study and Diploma in any field.
2. Fresh graduates of 2021, & 2022 can apply.

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Skills

• Excellent verbal and written communication skills in language to be supported.
• Experience in troubleshooting in a technical environment.
• Excellent analytical and problem-solving skills.
• Software and hardware knowledge of computing, storage, and peripheral devices.
• Advanced proficiency with case management databases and tools.
• Superior customer service skills.
• Phone and remote support experience. E-support experience.

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Roles & Responsibilities

• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
• Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
• Resolve incoming internal or external businesses and end users’ problems via telephone and e-support.
• Articulate both in writing and verbally case summary, and resolution and add to Knowledge Management System (KMS).
• Proactively assist customers to avoid or reduce problem occurrence.
• Represent the company in a face-to-face customer location visit, industry conference/trade show, vendor meeting, etc.
• Engages team members for support as required to ensure internal or external business and end-user SLA demands are met.
• Begin to partner with and assist the Sales Pursuit team.

Salary

HPE Technical Solution Consultant’s salary is INR 4 – 6 LPA, the average salary mentioned on Glassdoor and ambition box websites.

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How to Apply for HPE Off Campus Drive 2022 for Technical Solution Consultant

All the candidates are requested to kindly review all the eligibility criteria thoroughly and check the bond agreement (if any) before applying. The candidates who want to apply for the drive can click the below ” Apply Button”