Wipro Off Campus Drive 2022 for System Engineer: Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The company has announced vacancies for the post of System Engineer. So, the interested candidates can check their eligibility below-
|Batch||2017, 2018, 2019, 2020, 2021, and 2022|
|Salary/ Stipend||INR 3.5 – 4 LPA (Expected)|
|Work Status||Full Time|
|Last Date to Apply||ASAP|
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- The candidates should be graduated with BE/BTech/ME/MTech/MCA/MSc (CS).
- Passouts of 2017, 2018, 2019, 2020, 2021, and 2022 can apply
- Excellent communication skills,
- Ability to empathize, pacify and handle irate customers with exceptional communication skills.
- Technical Knowledge in troubleshooting base operating system issues and eager to learn New technologies.
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Roles & Responsibilities
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App, etc. over remote support
- Answer incoming calls and respond to customers’ emails in a timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and offer solutions to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and domains that can best support the user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new issues and resolution given.
- Complete call logs and reports.
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Wipro System Engineer salary for less than 1 year of experience is INR 3.5 – 4 LPA, as per the average salary mentioned on Glassdoor and ambition box websites.
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How to Apply for Wipro Off Campus Drive 2022 for System Engineer
All the candidates are requested to thoroughly review all the eligibility criteria and check the bond agreement (if any) before applying. The candidates who want to apply for the drive can click the below ” Apply Button”.