Wipro Off Campus Drive 2022 for Customer Service Representative: Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The company has announced job vacancies for the post of Customer Service Representative. So, the interested candidates can check their eligibility below-
| Company Name | Wipro |
| Job Position | Customer Service Representative |
| Qualification | B.Com/B.A/BCA/BBA/BHM/BSc/BSc |
| Branch | All Branches |
| Batch | 2020, 2021, 2022 |
| Salary/ Stipend | INR 2.5 – 3.5 LPA (Expected) |
| Work Status | Full Time |
| Location | Gurugram, India |
| Last Date to Apply | ASAP |
| Website Link | wipro.com |
Also Check: ABB Off Campus Drive 2022
Eligibility Criteria
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons).
- Fresh graduates of 2020, 2021, & 2022 can apply.
- Full-time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience.
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Skills
- Excellent communication skills should be flexible to work in rotational shifts.
- Proficient in computer usage and Basic knowledge of MS Office.
- Defined career roadmap which offers growth opportunities.
- Performance based incentive program.
- Investment in talent development and skills enhancement.
- Work life balance with a 5-day work week.
- Collaborative environment with best-in-class professionals.
- Focus on colleague engagement and fun at work.
- Depends on Process/Client alignment.
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Roles & Responsibilities
- Customer Service through calls, chats & emails.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client & domain knowledge to be able to deliver a resolution on the first conversation.
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, and Handle.
- Time & Customer Effort.
- Maintain Internal & Client level delivery quality on calls, chats & email conversations.
- Adhere to Customer Service Attendance & Accountability policies.
- Execute issue /query resolution and ensure proper documentation & follow-up.
- Identify, share and support operational improvements.
Salary
Wipro Fresher Customer Service Representative’s salary is INR 2.5 – 3.5 LPA, the average salary mentioned on Glassdoor and ambition box websites.
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How to Apply for Wipro Off Campus Drive 2022 for Customer Service Representative
All the candidates are requested to thoroughly review all the eligibility criteria and check the bond agreement (if any) before applying. The candidates who want to apply for the drive can click the below ” Apply Button”